Zeiral is for real celebrations among real people. These rules apply to everything you publish or do on Zeiral.
1. Not allowed
- Fraud, scams or collecting money under false pretences, and misuse of payments.
- Impersonating a person or organization.
- Illegal goods, services or activity.
- Harassment, threats, and hateful or abusive content.
- Sexual exploitation or abuse of any kind.
- Sharing private information about others without their consent, including doxxing.
- Malicious links, and spam.
- Using photos or content you do not have the right to use.
- Abusing the reporting or support tools, for example with false or repeated reports.
2. Reporting
On a public Celebration, use Report this Celebration and choose a reason. You can add a note, and you can report without an account. Reports are reviewed by Zeiral. A report does not automatically remove or disable anything, and we may not be able to tell you the outcome.
3. What Zeiral may do
- Disable a Celebration, a schedule event, or Paid Entry for a schedule event.
- Suspend an account: the owner can still sign in, view and secure the account, and freeze payouts, but cannot make changes.
- Ban an account: it can no longer sign in.
Where appropriate these actions can be reversed. Disabling content does not delete payment, ticket or audit records, and does not by itself refund gifts or Paid Entry. If you paid for something that was disabled, contact Help.
4. Urgent safety concerns
If someone is in immediate danger, contact your local emergency services first. Then tell us through Help & Contact so we can act on the Celebration.